We believe that the spirit of Destination International Holidays is about relaxing, enjoying life’s simple pleasures, respecting the environment and connecting with people, places and cultures.
Our exclusive focus is on supported travel arrangements which provide our customers with a breadth and depth of service complimented by local expertise that is simply unparalleled
On behalf of your tour planner at Destination International Holidays we look forward to helping you Explore your favourite destinations Your Way! Whether you have always imagined exploring the USA, Canada, Mexico, Asia, Europe, Africa or New Zealand by Rail or Ship, our knowledgeable staff will help you fulfil your travel dreams on your very own travel terms.
Travel Professionals Caring About Your Total Travel Experience
Destination International Holidays are proud to offer you our affordable and flexible travel services. Our friendly staff can offer you a local perspective on all those “must see” destinations and the best way to add value to your overseas holiday. In fact, customizing your trip to meet your specific requirements is our specialty.
We are Alaska, Africa, Turkey, Vietnam, Burma, Iran, Egypt, Canada, Peru, USA, Cruise, Singles & Europe River Cruise Experts
Privacy Policy
Destination International Holidays values your trust and is committed to protecting your privacy. This document, in conjunction with our privacy policy, details our respect of your personal information, which governs the way we collect, use and protect any personal information that you provide to us. It serves as an expression of our commitment to protecting your personal information, but is not a contract between you and us.
Consent:
By using our websites, social media channels, posting comments in any forum, providing personal information, making enquires for travel services, creating an online account or booking any travel services with us, you confirm that you agree and consent to the terms of this document and use of your personal information, to the extent that your consent is required by any applicable law.
Collected Information:
Generally, information will be collected when you book a reservation, enter a competition, participate in a survey, ask us a question, subscribe to our newsletter, or initiate a purchase.
Non-Personally Identifiable Information
We may collect Non-Personally Identifiable Information when you visit our website. This is any information that cannot be used to identify a particular person. Examples of this include IP address, pages viewed, computer operating system, browser type, browsing & usage habits, domain name, date of visit, and referring URL. We use this information for the purpose of diagnosing problems with our server and administering the operation of our website.
Personally Identifiable Information
You can browse our website without revealing any personal identifiable information about yourself. This is any information that we can use to identify a particular person. It includes, but is not limited to: name, home & billing address, telephone number, email address, credit card information, birth date, gender, passport information, and frequent flyer information. We only collect this information when you make a reservation or choose to provide it to us.
When you submit your personal information to us, you are giving us your consent to the collection, use and disclosure as stated in this privacy policy. If you are making a reservation for a travel companion or another person, it is important that you obtain his or her consent before providing us with their personal information.
How do I update my personal information?
You can enquire about personal information we hold about you by using the contact details below. We will need to verify your identity before disclosing personal information. Please allow up to 10 business days for us to process your request, however we will endeavour to deal with your request sooner.
You can ask us to update any inaccurate, incomplete or out-of-date information we hold about you using the contact details below. There is no fee to make an enquiry or request in relation to your information, or for us to add to, correct or update our records.
There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal.
Information from Other Sources
We may also obtain both non-personal and personal information about you from business partners, entities affiliated to us, travel shows, travel-related agencies, and other independent third-party sources. Examples of information, but not limited to include: updated delivery and address information, purchase history, and demographic information.
Use of Information:
General Use
As mentioned above, non-personal identifiable information is collected to help diagnose problems with our server and administer the operation of our website. Personal Identifiable information will be used to provide you with the travel information you have requested; to provide you with your travel notifications including travel documents, invoices, and other services that may of interest to you; to communicate to you; to respond to your questions; to notify you about special offers; to resolve disputes, or troubleshoot problems; to prevent illegal or unlawful activities, fraud, or any situations involving threats to your physical safety; and in any other way described to you at the point of collection.
Travel Club
Destination International Holidays publishes email newsletters to our Travel Club members. Sign up for the newsletter occurs from our website or through third-parties such as travel agencies or other travel-related partners by providing us with your contact information. Recipients can unsubscribe to the newsletter. Information on how to unsubscribe is included at the bottom of every newsletter.
Information Sharing:
Destination International Holidays will not sell, share, trade or rent your information to or with others, unless you have granted us permission to do so.
Periodically, Destination International Holidays employs the services of third party e-mail delivery services for the purpose of distributing e-mails to specific professional groups such as travel agencies or business partners. Destination International Holidays is not responsible for maintaining or removing names from the lists of these third party companies; these e-mails will provide details of how to remove a listing and/or unsubscribe from the third party.
Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Trans-Border Data Flows
When you provide, or otherwise allow us to collect, your personal information, you consent to your personal information being disclosed to relevant related overseas entities and third party overseas recipients, as set out below.
In providing our services to you, it may be necessary for us to disclose personal information to relevant overseas entities. For instance, we may need to disclose personal information to our related overseas entities in order to respond to your enquiry. We may also need to disclose personal information to overseas recipients other than our related overseas entities (third party overseas recipients), such as relevant overseas travel service providers for the purpose of arranging your booking with them.
Where we disclose your information to our related overseas entities, we require that appropriate confidentiality and security measures are in place, and that your information will be handled in accordance with Destination International’s Privacy Policy.
Where we disclose your personal information to a third party overseas recipient, your personal information will generally be received in the country in which the recipient will provide the services to you or in which their business is based. Unless otherwise contemplated herein or otherwise permitted or required by applicable law, we will only disclose your personal information to these overseas recipients in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf.
By using our products and services, you agree that we will not be required to ensure that third party overseas recipients comply with Australian privacy laws or otherwise be liable or accountable for how the recipient handles your personal information.
We deal with many different service providers all over the world, so it is not possible for us to set out in this Policy all of the different countries to which we may send your personal information. However, if you have any specific questions about where or to whom your personal information will be sent, please contact us in writing using the contact details below.
Cookies and Other Technologies:
What are Cookies?
Cookies are a small amount of data containing a string of alphanumeric characters that is sent to your browser from a website and stored on your computer’s hard drive. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set.
Reasons for Cookies
This non-personally identifiable information is collected to help us manage our Website: by remembering your visit and providing you with any preferences you have set previously, and track our marketing initiatives to understand better and improve the usability, performance, and effectiveness of our programmes.
Cookies from Other Sites
We may use an outside ad company to display ads on our site. These ads may place cookies on your computer, and appear to be coming from our site, but actually they are coming from our partners who are serving ads on our site. We do not have access to any information about you from cookies you might receive while visiting our site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you. Be advised that Destination International Holidays allows other companies that are presenting advertisements or researching users’ response to advertisements on some of our pages to set and access their cookies on your computer. Advertisers’ and researchers’ use of cookies is subject to their own privacy policies, not the Destination International Holiday’s Privacy Policy.
In future this website may use 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This will allow us to make special offers and continue to market our services to those who have shown interest in our service. We will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). We respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.
External Links:
This site may contain links to other sites. Please be aware that Destination International Holidays is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects non-personally identifiable and personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Security:
Destination International Holidays has implemented various physical, electronic and managerial security procedures in order to protect personal information from loss and misuse, and from unauthorized access, modification, disclosure and interference. Destination International Holidays regularly reviews security and encryption technologies and will strive to protect your personal information as fully as we protect our own confidential information.
Destination International Holidays does not store your credit card number in any of our systems, it is used only within the context of the transaction then destroyed upon receipt from an acquiring bank.
Whilst we take reasonable steps to ensure that your personal information is secure, as the internet is inherently insecure, any personal information or other information you transmit to us online is transmitted at your own risk.
Changes to this Privacy Policy:
Destination International Holidays reserves the right to update our policy in the future. The new policy will take effect immediately after posting on the website. Please check the website periodically for any changes. Your continued use of the website and/or acceptance of our email communications following the posting of changes to this Privacy Policy will constitute your acceptance of any and all changes.
Contacting Destination International Holidays:
If you have any questions about our privacy policy or how we process your personal information, including complaints, please contact us at Destination International Holidays, 920 Glenferrie Road, Kew VIC 3101. Contact phone 1300 813 391 or 03 9818 1767. ABN 38 154 788 155.
